Frequently Asked Questions
Do you accept credit cards for payment?
No, at this point we DO NOT have the ability to accept credit card for payment.
I did not send in my payment, can I pay the day of the conference?
Yes, you can pay the day of but it will include a $5 fee to pay at the door.
I need to cancel my reservation, what is the cancellation policy?
Registration cancellation requests must be received before registration closes. Once registration closes, refunds will NOT be given.
I registered for the symposium but due to unforeseen circumstances, did not attend. Is payment still due?
Yes. Due to the size of our conference, we make many of our arrangements well in advance and therefore cancellations come with a cost to Harford County Trauma Institute. In order to receive a refund you must cancel by October 25, 2019. Payment will be expected if you register and do not cancel prior to October 25, 2019.
Should I bring a sweater or light jacket?
Yes! Rooms do tend to get chilly and unfortunately, we do not have control of temperature.
If I leave early, will I still get my CEU Certificate?
Yes but before you receive your certificate, it will need to be adjusted to reflect your actual attendance hours.
Do you accommodate special dietary restrictions?
We offer a Vegetarian Lunch Option that you can choose when you register. If you have special dietary needs beyond that, we suggest that you may want to consider bringing your own special food, should we not have anything that fits your dietary needs. It's very hard to meet every dietary restriction, but we try to offer a variety of food choices throughout the day.
I lost my CEU Certificate. What do I do?
Contact us and we will be happy to help you. Please note, you will be asked to sign an attestation and there is a fee of $10.00 which must be received before the certificate is reissued.
What if I have a question that was not answered here?
This FAQ only covers answers to questions that we receive frequently. If you have a question that still has not been answered, please contact Jennifer Redding at and she will be happy to assist you.